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Bilingual Protection Specialist - Spanish/English, The "I"

Iverify, a leading protection and security company headquartered in Charlotte, North Carolina, is seeking Spanish/English Bilingual Protection Specialists for part-time and full-time positions.

About Iverify

Iverify understands what it takes to protect people, property and assets. And what it takes is thinking smarter and delivering better. We deliver protection like no other company—applying breakthrough technologies that put eyes, ears and voice commands in every corner of client businesses; using Protection Teams equipped with the knowledge and instincts that come from years of experience. With a powerful combination of knowledge and technology, Iverify creates secure environments, resulting in happier, more productive employees, and stronger, more profitable businesses.

About the Job

Protection Specialists work in Iverify’s state-of-the-art audio and video monitoring center, called The “I”, protecting people and businesses by applying innovative security techniques. We deliver protection solutions using breakthrough technologies that put eyes, ears and voice commands in every corner of our clients’ businesses. Protection Specialists focus on reducing robberies, burglaries and shrink through the use of interactive technology that allows them to proactively perform guard tours and perimeter protection, as well as respond to incoming emergency and non-emergency activation signals.

Requirements

  • This position requires a high school degree (or equivalent)
  • Also requires verbal and written fluency in both English and Spanish
  • Minimum of two years experience in law enforcement, security, dispatching or a customer service call center related field
  • Experience in a monitoring or security service environment, including heavy telephone and PC usage, is strongly preferred
  • Strong customer service, client interaction, written and verbal communication skills are desired
  • Practical, operational understanding of CCTV systems, alarm systems, and audio/video equipment
  • Typing 40 WPM
  • Ability to pass hearing and eye examinations and drug and alcohol testing
  • Clear criminal history

Scheduling

  • Iverify is a 24/7/365 operation
  • Spanish/English Bilingual Protection Specialist must be able to work on a set schedule of 15 – 40 hours per week
  • Must be available to work one 8 hour shift per week (Saturday or Sunday)

If you are interested in this job, please submit your resume to employment@iverify.us with the subject line “Bilingual Protection Specialist”.